The bed was comfortable, and the room was clean. I liked the security of the premises. I felt safe during my stay. The staff were very friendly and helpful, and offered to provide extras of any amenities that I needed during my stay. The location was great! I didn't have a lot of street noise to keep me up.
R
aprile 2024
It’s clean and the location is close to the airport and car rental . The desk staff are all very friendly and helpful . Also my atm debit card was stolen so I had to report it and I have to get an other card . Not sure how I’m going to get my $50 back . Maybe you guys can just mail it to me ?
Michele
ottobre 2024
Perfect location. Beautiful hotel. The room was large and comfortable! The staff were exceptional! I had an issue with my reservation and car rental (I wasn't aware that car rentals close at 11:59 and I was coming in from an evening flight that did not arrive until after 11:30 pm). Deaires (not sure if I'm spelling her name correctly) was a tremendous help! She fixed my reservation issue and ordered an Uber for my husband and I to get to the hotel. She went over and above and was super friendly!
Tynaia
novembre 2023
Everyone was so friendly and helpful right down to the security man. My 5yr and I stayed there and one evening we came in from being out. My 5yr old had been playing earlier that day at the park and hurt his leg. At about 2am he woke crying so I had to take him to the ER. When we came down the security guy saw I was having a hard time getting my son to the car so he actually picked him up and carried him to the car for me. He was still there when we got back he even helped us then. I just felt welcomed and as if I was out of town even though I was staying right at the local hotel in my hometown! That kind of kindness you just don’t see here in STL often. St. Louis Airport Hotel to me is just like staying at the Ritz Carlton 🥰😘🥰
Malika
novembre 2023
First of all, every single staff member I encounter was not only helpful, but friendly. From the front desk to the housekeepers to the kitchen staff. Very professional. I have stayed at so many hotels and was an assistant manager at a hotel and I can tell you this was one of THE BEST hotels. I have no complaints. I wish I could name specific names. The woman with the braids who worked 3-11 most days was so friendly!!! The staff never made u feel like u were annoying them.
Sarah
giugno 2024
Great location. Close to the airport. Easy to access. Plenty of free parking. Lots of restaurants very close by. The breakfast was basic but l personally loved the things on offer, particularly the fruit they selected. It was EXTREMELY quiet in the hotel and we joked that maybe we were the only people on our floor because it was so quiet. The room and hotel were very clean. The room was very big.
Mary
maggio 2024
Location was near the airport. Lobby and floor we stayed on appeared recently renovated. Exec room was large and well furnished. Breakfast was fine. We didn’t need it but they had a shuttle. Fast food options within walking distance. Lobby are was nicely laid out and had a family area. A coffee shop was coming.
Charles
agosto 2024
Beautifully renovated interior and modern lobby with free breakfast and excellent hot coffee. Workout center was great. For newly renovated bed linens were very nice and beds were very comfortable. Parking is free.
Niza
maggio 2024
Pet friendly, and the staff was very friendly/relatable. The elevator and hallway were VERY hot, and my room was across from the elevator and icemaker, so I was worried about having quiet, but the room turned out to be very comfortable, and with the AC fan going, outside noises were not a problem. Clean, friendly, good value.
Wendy
agosto 2024
The room was very clean and the beds were comfortable! The Staff was amazing during the unfortunate events of our stay but the manager of this property was doing her absolute best! They made sure that no one was inconvenienced with being without room keys.
Stephanie
giugno 2024